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HOW
TO SHOP:
Shopping with us is very easy. It is defined below in 3 easy steps:
Step
1 - You need to register
first on website. Fill out the details asked for Registration.
These pertain to your name, address and etc. Once you have filled
in this information, click on the 'Create Account' button. In
one click, you are registered user and start your shopping.
Step
2 - Finding What You Need You will see the range of
products and product categories on the site. With each product,
you will find essential information such as price, brief description,
and an image.
Step
3 - Purchasing an Item When you find something that
you wish to purchase, click on the 'Buy' link to add it to your
shopping cart. Once you have clicked this link, you will be taken
to a page where you can confirm your order. You will not be charged
for an item just by adding it to your order list.
For
registered shoppers:
If you are already a registered user/member, enter your login
ID (your mail ID) and password, That's
it. You will not be charged for any of the items in your shopping
cart till you confirm your order.
PAYMENT
OPTIONS:
Shopping on our website is secured by Verisign:
For
International Users:- Credit Cards
including
- Visa
- MasterCard
- American Express
- Discover
- JCB
Please note: If you pay by credit card or Pay Pal express checkout your billing transaction will appear as 'HERBSFOREVER' on your billing statements.
Please
note that paying by cheque will delay your order to some extent
as we dispatch the ordered items after your Cheque is cleared.
YOUR
ACCOUNT:
'My Account' will help you to keep changing your password and
personal details.
PRICING:
Prices on our website are not inclusive of shipping charges
Shipping
and Handling charges:
$5.95
for the first product and $1.00 for each additional product, for orders
within USA and Canada (Except Hawaii).
$12.95
for the first product and $2.00 for each additional product, for
orders outside of USA (Including Hawaii).
State Tax:
9.75% For California only.
DELIVERY:
Orders from our website are delivered quickly anywhere
in the world, by courier.
Here's
how long we take to deliver:
Credit Card payment (for products in stock):
- Within U.S.A. and Canada : 4 - 5 working days
- International: 7 - 20 working days. (DEPENDING
UPON THE COUNTRY EXCLUDING THE HOLIDAYS AND NON WORKING DAYS)
Cheque Payment (for products in stock):
Order will be processed after your cheque has been encashed.
- Within USA: 4 - 5 working days
- International: 7 - 20 working days (DEPENDING
UPON THE COUNTRY EXCLUDING THE HOLIDAYS AND NON WORKING DAYS)
Order by Fax:
You can place an order (along with your complete order information) by Fax to 213-383-3076
Order by Email:
You can place an order (along with your complete order information) by Email to helpdesk@satveda.com
We don't Accept C-O-D
orders. (Cash on delivery)
PRIVACY
POLICY:
Your right to privacy is a concern to us. we help you maintain
control over your personal data while fostering the growth of
a more interactive environment. We use security for protecting
the information you provide during shopping on our site.
We never share information with any other organization under any circumstances. Any information provided by customers is solely maintained for the purpose of placing an order with our company.
We do not share, sell or disclose your personal information, contact details, mailing address, credit card information, telephone number, e-mail address or purchase history to any other company, agency or individual for any commercial purpose.
You will receive the confirmation concerning your order via e mail only. Shipping details with relevant tracking number is also sent via e mail, whether shipped via UPS or USPS. It is our endeavour to verify your shipping address with United States Postal Service or UPS prior to shipping the order to ensure prompt and accurate delivery. In the case of any address failing the verification process, we may contact you either via phone or email or both to re-confirm your address or any other essential detail pertaining to shipping and delivery. Our customers' security and privacy is very important for us. We use a secured on-line system for placing orders that utilizes the latest state of the art encryption technology to ensure the safe transmission of all data regarding your order.
Payments are also accepted by personal or cashier's checks and money orders for purchases made via mail, that is, postal services, and credit or debit cards for telephonic and internet orders. You may view the link on how to shop or contact us.
RETURN
POLICY:
Unused product can be returned with in 30 days full price of
the product will be refunded without shipping and handling charges.
All returns are subject to 15% re-stocking fees.
REGISTRATION:
When you create an account on our website, we ask you
to provide information that we need for delivering your
product. The information you provide will be kept confidential
and will be used only to support your customer relationship
with us. Information regarding you or your order and
the products you purchase will not be disclosed or sold
to any outside organization.
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