When you open an account with us on our website www.satveda.com we may require some relevant information from you so as to supply/provide our products to you and that is why we have to ask for the said information. The information you share with us will be kept Strictly Confidential and will be used ONLY at our company and that also to strengthen our customer relationship with you. We care for your right to privacy as much as you care for the same.
Any information whatsoever about YOURSELF or Your Valuable Orders and/or about the products you buy from us will neither be disclosed nor be shared with any outside individual, agency or organization for monetary gains. While promoting growth in the mutual communicative atmosphere to strengthen our future relationships, we always keep in our mind to have the secrecy and maintain the confidentiality of the personal information shared by you in good faith.
No Unethical Practices
We earnestly believe in ethical and fair business dealings with justifiable profits. No kind of disclosure/divulgence is made by us to any other company, agency or person or group of people with either personal reasons or for any commercial purpose or to earn money through immoral or unethical practices as regards the Personal & Confidential information of our valuable clients including their contact numbers, their call details, their postal addresses, the information about their credit/debit/ATM cards, their telephone and/or mobile numbers, their e-mail addresses or about products purchased by them from us in the present or in the past.
No Leakage of Information
We maintain safety and security to protect the information provided by you during the course of placement of orders or buying products at our site www.satveda.com. Under NO circumstances, whatsoever, we part with or leak the personal and confidential information shared with us by our valuable clients to any other organization or any individual or group of individuals. We reiterate that the information desired by us and provided by our invaluable customers is SOLELY utilized by us to honour the orders placed with us by our valuable clients and to supply them the desired products and for no other purposes.
Normal Method of Contacting
We normally contact our customers only via email for the confirmation of the orders placed by them with us. Shipping details with the relevant tracking number are also sent via e-mail only whether their products are being sent via UPS or USPS in order to ensure prompt and proper delivery of the products to be shipped through the United States Postal Service or commonly known as United Postal Service and the sincerity of efforts undertaken by us is to confirm the accuracy of your shipping address.
Phone Contact in Exigency
In case of failure of the verification process as regards the mailing address provided by you or any other relevant information related to the shipping and delivery of the products or in case of any exigency we may take steps to contact you to reaffirm either through phone or email or both.
The security of the information and privacy of our customers is very significant for us. We have already undertaken all the required steps pertaining to the safe transmission of information to us by utilizing the ultra-modern and the latest technology at our end so as to ensure a secure online system so that our clients can share the information without any hesitation as regards online sharing of the data while placing the orders.
How to Place Orders or to Make Payments?
Payments can be made by way of personal cheque or by way of Cashier Cheque or credit or debit card or money orders for the purchase orders placed with us through e-mail, telephone, internet and postal services. You are most welcome to visit our website www.satveda.com in order to know how to contact us and to know about our products and how to buy them as per your convenience.